Data & Evaluation Director

A Way Home Washington (AWHWA), a fiscally sponsored project of TSNE (tsne.org), is mission-driven to prevent and end youth and young adult homelessness across Washington State. AWHWA partners with the state Office of Homeless Youth, philanthropic foundations, advocates, and service providers who support over 13,000 unaccompanied young people experiencing homelessness in Washington. AWHWA leads and coordinates these stakeholders as we work collectively to build a statewide system so that local communities can respond to youth and young adult homelessness in their areas.

It is an exciting time with our organization growing significantly to lead and transform systems that both prevent and end homelessness for young people. You will know you are the right fit for AWHWA if you thrive in dynamic work environments and are goal driven, collaborative, and unabashedly dedicated to our mission. You will also be an equity- and justice-driven person who seeks to end the unjustly disproportionate amount of BIPOC and LGBTQ+ young people experiencing homelessness.

AWHWA deems lived experience of homelessness by young people to be a form of expertise and seeks this skill in our workforce. We also encourage applications from Black, Indigenous, Latinx and other People of Color, people who identify as LGBTQ+, and people with different levels of abilities.

About the AWHWA Data & Evaluation Team

We are a diverse, action-oriented team, united in our passion for using humanistic data and technology to end youth and young adult (YYA) homelessness. We develop and implement data strategy for the Anchor Community Initiative (ACI) and AWHWA’s Homelessness Prevention and Diversion Fund. The best part of a Data Team member’s day is usually providing hands-on data coaching to community partners or building a data tool to help communities reach their goals.

The Data Team works with Washington communities to attain and maintain quality, real-time data on the number of unaccompanied YYA experiencing homelessness in their communities. They are proud of the significant body of work they have created in support of this mission, and of the ongoing innovations of their all-star team.

Data systems and analysis must be able to reflect the dynamic nature of YYA homelessness. They must be rooted in achieving equitable outcomes for young people of color and LGBTQ+ young people who experience homelessness at higher rates (disproportionality). To reach this end state, the Data Team also maintains a portfolio of ongoing data science projects that are specifically designed to drive system change, especially on racial disproportionality.

Responsibilities
Reporting to the Executive Director, the Data and Evaluation Director will be responsible for oversight of the Data Team; developing AWHWA’s data, evaluation and research agenda and projects; collaborating closely with peer departments to align strategy; and supporting the ACI communities as they work towards their goals of ending YYA homelessness. This position will work as part of the AWHWA team to:

Lead and develop a skilled team of technical data analysts and data coaches who support communities to use their data to reduce and end YYA homelessness.
Act as a subject matter expert on data and research methodologies within the context of the homelessness system, including improvement science, large scale change, racial/LGBTQ+ data, data analysis, and real-time By Name List data.
Create and implement measurement and evaluation strategies grounded in racial/LGBTQ+ equity for AWHWA programs, such as the Anchor Community Initiative (ACI), Youth Diversion Infrastructure Project and the Homelessness Prevention and Diversion Fund (HPDF).
Clear barriers to quality, real-time youth homelessness data at the local and state level.
Identify and maintain a strategic YYA homelessness evaluation and research agenda that fills knowledge and advocacy gaps in Washington State.
A foundational knowledge of quantitative data analysis and the homelessness system is critical for success in this position. Experience providing technical assistance and/or coaching to communities is highly valued. A strong candidate will be a strategic thinker with strong attention to detail and will possess: a passion for using data and technology to end homelessness; an understanding of youth homelessness; quantitative/qualitative research methodologies; deep racial and LGBTQ+ system analysis; and experience with improvement science.

The Data & Evaluation Director will work closely with the ACI and Training & Engagement programs to ensure program strategies align with overall AWHWA goals of ending, not just managing, YYA homelessness through a justice-driven lens.

Strategic Planning & Agenda Setting

Develop AWHWA’s data, evaluation, and research agenda to advance the movement to end YYA homelessness in WA, leading with racial/LGBTQ+ equity.
Design Data & Evaluation strategic plan and detailed work plans, including sequencing the activities needed to reach the team’s goals.
Partner closely with the ACI Project Director in developing ACI strategy and projects, including participating in strategy and work plan development to ensure cross-team alignment and collaboration.
Work with Training & Engagement team to expand ACI model and other data tools across the state.
Collaborate with Leadership Team to make key strategic decisions for AWHWA.

ACI and Other Project Implementation

Design, implement, and track equity-driven measurement strategies for the ACI, HPDF, YDIP, and other key projects; iterate as needed.
Research, document, and implement promising “reducing” practices and innovative approaches to ending homelessness.
Implement plans for knowledge capture and sharing, including collaboration with the Communications Team on data storytelling and content.
Work closely with the ACI Project Director to design and implement data coaching strategy for data literacy, reliable and quality By Name List data, and continuous improvement for the ACI model.
Identify and clear data- and technology-related barriers at local and state level.
Oversee creation of data dashboards and performance management tools.
Lead development of reports for AWHWA management and funders.
Present at conferences and represent AWHWA/ACI at other data/research related events locally and nationally.
Collaborate with young people with lived experience, local state and nationwide partners to ensure alignment and knowledge sharing.

Program Coordination

Design program budget to meet Data & Evaluation needs and ensure alignment with AWHWA goals;
Monitor and approve all budgeted project expenditures and report variance to ED and senior staff on a monthly basis;
Ensure the project deliverables are achieved on time, within budget, and meet or exceed proposed goals.
Staffing and Internal Culture

Manage Data Team staff of 4-5 (analysts, data coaches and fellow) including professional develop and growth
In coordination with ED and senior staff, develop a workplace culture that is data-driven, promotes and honors diversity in all forms, supports open, transparent communication, and builds a team that is laser-focused on fulfilling our mission.

Qualifications
We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

Minimum Requirements

Passion for ending homelessness, and belief that it is possible;
Experience in a nonprofit or professional setting in a senior leadership position, including staff supervision, development, and management;
Exceptional verbal and written communications skills;
Experience with Tableau Software, dashboard visualization and design
Experience/understanding of coordinated entry systems and/or the use of community By-Name Lists;
Expert Microsoft Office suite proficiency, including Word, Excel, Outlook, and PowerPoint;
Advanced understanding of data collection and quantitative/qualitative research methodology;
Clear ability to assess the relative importance, urgency, and risk as situations arise, and create appropriate solutions for the team;
Demonstrated ability to organize, set priorities, monitor progress toward goals, and track details;
Familiarity with local, state, and national issues related to YYA homelessness, and/or knowledge of youth-serving systems and homelessness in general;
Deep analysis of intersectional systems of oppression and ability to support others on their journey towards more liberated practice;

Preferred Qualifications

Lived experience of homelessness
Experience working on a local, statewide, or national-level systems-change initiative or campaign AND/OR experience providing data support/technical assistance to communities;
Efficient and self-motivated;
Receives and relays criticism constructively;
Willingness to embrace and actively support the culture and values of AWHWA;
Demonstrated professionalism, good humor, patience, and the ability to handle stress;
Experience with project management software, such as Asana;
Experience applying collective impact, improvement science, user-centered design, or other large-scale problem-solving approaches;

Tools Used:

Google Suite, including Sheets
Microsoft Office, including Microsoft Excel and Teams
Tableau/Tableau Server
Asana
Zoom
Jotform
Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

Handle, or feel objects, tools or controls;
Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
Occasionally lift and/or move up to 25 pounds;
The noise level in the work environment is usually moderate;
Job is not subject to significant occupational or environmental hazards;
Likelihood of personal injury would be relatively slight;
Environmental and work hazards are not present to a measurable degree.
Regarding COVID-19: TSNE considers the health and safety of our employees of the utmost importance, and due to the ongoing COVID-19 pandemic, and subject to your state and local laws, our policy requires that all employees performing in-person work at a TSNE designated office are fully vaccinated. For the purpose of this policy, fully vaccinated indicates that you have received a single dose of the Janssen vaccine, or both doses of the Moderna or Pfizer vaccine. Certain exemptions may be requested and will be considered by Human Resources.

Compensation and Benefits

Location:This position can be located anywhere in Washington State and provides for the flexibility to work from a remote location if desired. It can also be performed from AWHWA’s office space in Seattle if preferred.

This is a full-time, exempt position. Regular office hours are from 9 a.m. to 5 p.m. PST and may include occasional evening or weekend hours for special events. Local and national travel occasionally required; the Data and Evaluation Director will be expected to visit the Anchor Communities semi-regularly, which may require occasional overnight travel.

Compensation: The salary for this position is $105,000/year and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

Generous Paid-Time-Off (PTO): 12 paid holidays, 3 weeks vacation, 1 week personal holiday, and sick time for full-time staff;
80% Employer-paid, $0 deductible Health Insurance through Harvard Pilgrim;
Low-cost MetLife Dental and Vision;
Flexible Spending Accounts (FSA) for Health and Dependent Care;
Employer-paid Life, Long- and Short-Term Disability Insurance;
Employer-paid Pension through TIAA;
…and more!
TSNE/AWHWA strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE/AWHWA prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/AWHWA celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE/AWHWA’s EEO statement extends to volunteers, interns, contractors, vendors, and clients.

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